Tag archive: Customer service
AVIS stole my pocket money
So the buggers stole my money. Have you ever had the feeling that there’s a conspiracy afoot. That the entire world system is designed to bend you over and treat you like a young, attractive prisoner? You go to work,… continue reading »
My answer to the cellular retail woes is this…
In-store service is always a tough topic to cover, but it does make for good comical relief. CellC are on this drive that the service in their stores is better. Well it is, compared to other cellular stores. But it’s… continue reading »
I have nothing useful to say
Sometimes it’s better just to shut up. And that’s a big statement coming from a class-A verbal diarrhoea specialist. I mean, I am writing about not saying anything. Take this Vodacom thing for instance. Okay, it’s an epic #fail. But… continue reading »
Happy staff = bigger market share
It doesn’t matter if you have the best backend team in the business, if your staff involved with customer service suck, so will your market share. I work in the telecoms industry. Specifically the cellular industry. So recent remarks by… continue reading »
